Frequently Asked Questions

Those platforms are awesome, but they are not curated.

Feel free to head over and spend 4 hours sifting through hundreds of profiles to find the right fit, or we could get you set up in 5 minutes ;)

All of our Team Members have extensive experience in and are eagerly looking for long term relationships with exciting and reliable clients. This also means that we have been able to tailor a screening and recruitment process directly to the characteristics that make the perfect Virtual Team Member (in no particular order):

- Resourcefulness
- Inquisitiveness
- Experience
- Organisation
- First Impression
- Customer Focus
- Communication
- Excellence
- Likeability
- Listening
- Energy
- Reliability
- Enthusiasm

Furthermore, We believe that time is far more valuable than money, which is why the Virtual Valley experience has been optimised to minimise your time investment. A couple of our early adopters have labelled us as like Amazon 1-Click (But For People). Due to our streamlined user experience and our unique 5 Step Recruitment Process, you can be up and running with a new Team Member in 5 minutes and 7 clicks.

When you hire a Team Member you will validate either your credit/debit card or PayPal account, though no payment is made. Once the hiring request has been sent to and accepted by the Team Member you will be able to access their contact details and will be able to commence your working relationship.

All of the work completed by the Team Member will be tracked by our proprietary time tracking software, with the data being sent to your admin profile within Virtual Valley. Then, 2 days before the end of the month you will receive an email stating how much you will be charged, if agreed, the total amount for the hours worked will be charged automatically through your credit/debit card or PayPal account on the last day of the month.

We want to get REALLY good at one thing before moving onto the next. Therefore, before we begin to provide other roles (graphic design, webmaster, telesales) we must master the art of providing AWESOME General Virtual Assistant (GVA) Team Members before moving on.

(However, if you do have a specific requirement maybe we can help find a GVA with that specific skillset, please drop us a message here or by the popup in the bottom right corner of this screen).

In short no, we like our Team Members to experience the security of long term relationships with their Entrepreneurs. There are a number of fantastic project based freelancer marketplaces: Upwork, PeoplePerHour and Guru.

Contact us here or by the popup in the bottom right corner of this screen and we will work together to find a Team Member you can develop a healthy working relationship with.

We are glad you asked, we have developed The Virtual Valley Blog to share our practices, experiments and learnings.

You can do anything you want. However this is against the Virtual Valley Terms Of Service and we are only able to recruit, build software and help you in your journey to virtual business success through the Virtual Valley uplift on Team Member Hourly Rates, we trust that you won't ;)

© 2015 Virtual Valley